Amaya Chatbot AI is built specifically for WooCommerce — not adapted from a generic live chat tool — and is trained directly on your store’s product catalogue and content. When a shopper asks about sizing, ingredients, compatibility, or shipping, Amaya draws on your actual product descriptions to give a specific, accurate answer in real time. It supports multiple languages, integrates with OpenAI’s GPT models via your own API key, and can be customised to match your store’s branding. Setup takes around 15 minutes: install the plugin, enter your OpenAI key, run a one-click bulk product sync, and the chatbot is ready to engage customers.
The PRO plan unlocks automatic knowledge base syncing — so the chatbot stays current whenever you add, update, or remove products — along with the ability to extend the knowledge base to blog posts, FAQs, policies, and any custom post type. Additional PRO features include preset question sets grouped by topic, customer chat history for reviewing what shoppers are asking, configurable data retention to support GDPR requirements, and an extended system prompt for fine-tuning tone and behaviour. The chatbot includes a configurable fallback response for queries it cannot answer, ensuring shoppers always receive a useful reply.
Amaya Chatbot AI is available in a free version and a PRO plan priced at $49 per year (with a 2-year option available at a discount). In addition to the plugin cost, an OpenAI API key is required — billed separately by OpenAI based on usage, typically a few dollars per month for a small to mid-sized store.
