Storebird

Storebird takes a different approach to WooCommerce AI chat by prioritising attribute and variation filtering over keyword search. When a customer asks for a specific product type, size, colour, or material, Storebird applies WooCommerce’s native data model to filter results before ranking — meaning shoppers receive only genuinely matching products rather than a broad list of vaguely related items. The same native integration applies to order tracking: Storebird queries WooCommerce’s actual order data directly, giving customers real-time status updates and — on the Pro plan — live tracking from over 1,500 global carriers including DHL, FedEx, UPS, and PostNL. Other features include a knowledge base that scrapes your product pages, FAQs, policies, and blog content for specific rather than generic answers; lead capture via conversational prompts; human handoff with full conversation context; and customisable brand voice on the Pro plan.

Storebird is available as a paid SaaS with a 14-day free trial on all plans. The Essential plan starts at $39 per month (750 conversations, basic order tracking) and the Pro plan is $89 per month (5,000 conversations, advanced tracking, lead capture, human handoff, and custom brand voice). A Scale plan for agencies and multi-store operators is available at $199 per month. All plans include a 14-day money-back guarantee. Storebird operates as a hosted service — the WordPress plugin connects to Storebird’s API rather than running entirely on your own server.

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AI Chabot, AI Search, AI WooCommerce

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