Uptime Monitoring

We understand that website downtime can have serious consequences, from lost visitors to decreased revenue. That’s why, with our Business and Enterprise Maintenance Plans, we provide robust, real-time uptime monitoring. Our system checks your website every 5 minutes to ensure it’s online. If an issue is detected and persists for more than 5 minutes, we are immediately notified.

Our monitoring process includes more than just checking if your site is live—we also use a keyword detection method. This ensures that if a critical piece of content disappears from your homepage, we’ll know, even if the site remains technically online.

In the rare instance that an issue can’t be immediately resolved, you’ll be informed of the situation, and we’ll provide a clear action plan and estimated resolution time. You’ll also receive monthly maintenance reports, including detailed uptime statistics and any notable incidents, giving you a complete overview of your site’s health.

With Snug Site, you can trust that we are always monitoring and ready to address downtime concerns efficiently.